Donor family and recipient contact

By letter, card or email, we're here to support you.

Why write?

Making contact with a recipient of your loved one’s donation can often bring great comfort.

We understand that writing your letter, card or email can be a very emotional and challenging experience and we're here to support you. 

Donor families or transplant recipients can make the first contact, and it's never too early or too late to write.

Watch our videos

Hear from people who have written and received letters themselves, or who are still deciding what to do.  

What is the process?

What to write

Where to send your correspondence

Have questions?

Here are answers to some commonly asked questions.

If you don't find the answer to your question here, please don't hesitate to contact us.

More from the Donor Family Care Service



You may also be interested in