Performance and strategy


We are always working to improve our service and save more lives.

We have clear strategies for each area of our organisation

Some of our strategies, such as for blood and organ donation, are available separately and have defined targets for 2020. If a business unit is in its strategic cycle - our strategic plan gives an overview of progress to date and priorities for the year ahead.

Strategic plan 2019-2024: Saving and improving lives

This sets clear targets to ensure as many patients as possible get the specialist life-saving or life-enhancing treatment that they need.

View our strategic plan (PDF 3MB)

Blood 2020 strategy

This outlines a range of initiatives, activities and improvements that will help us achieve our ambition to be the best organisation of our type in the world.

View our blood strategy (PDF 1.6MB)

Taking Organ Transplantation to 2020

This sets out a strategy to achieve world class performance in organ donation and transplantation by 2020. It has the backing of the four UK health ministers.

View the TO2020 strategy

Sustainability Strategy 2015–2025

This strategy builds on our strong progress to date and sets out a roadmap into a future that puts sustainability at the heart of what we do.

View strategy (PDF 517KB)

Previous strategy documents


You may also be interested in


Patient and donor stories
Clinical and research services
Becoming a donor