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Service developments


80% of NHS hospitals rate our services a 9/10 or 10/10*

We're always improving

NHS Blood and Transplant was formed in 2005. Since then we have established a strong track record for driving continuous improvements in the safety, availability, quality and efficiency of our services.

* Hospital rating satisfaction score 2017

Excellence in manufacturing

We have transformed our manufacturing operations in recent years and consolidated our manufacturing and testing sites. A new, integrated supply chain approach has helped us balance supply and demand. This has led to an increase in productivity since 2008/09 of 75% in manufacturing and 98% in testing. This places both functions in the top quartile of the European Blood Alliance (EBA) benchmarking scheme. 

Reduced costs for hospitals

Increased efficiencies and reduced costs have delivered savings to the NHS of £50m per annum.

Efficiencies in the blood supply chain have delivered year on year savings to the wider NHS, which we hope to continue to deliver despite the continued reduction in demand for blood.

Challenges for 2016/17

Productivity in blood donation

Improved surgical procedures and our work to reduce unnecessary transfusions through better patient blood management may lead to a reduced need for red blood cells. However, there is still a shortage of certain blood types. Our challenge is to ensure we only collect the blood that patients need and keep our loyal donors informed of any service changes. We will also be working to further reduce costs for the NHS by continuing to increases efficiencies and productivity.

Organ donation sustainable funding

Three people die every day while waiting for an organ transplant. We desperately want to change this and have ambitious plans to increase the levels of organ donation and transplantation in the UK. This means working to influence public behaviours and increase the number of people consenting to donation. This will require significant investment, and we will be modernising the National Transplant Database to better support the donation and transplantation process. 



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