Meet our board


Peter Wyman

Chair (Board Director)

Peter brings a wide breadth of skills and experience to the board having held a range of senior posts in the private, public and voluntary sectors. He was a partner at PricewaterhouseCoopers LLP until 2010 and President of the Institute of Chartered Accountants in England and Wales from 2002 to 2003. In the health sector, he served as Chair of the Yeovil District Hospital NHS Foundation Trust from 2011 to 2016, and Chair of the Care Quality Commission (CQC) from 2016 to 2022.

Voting board members

Non-executive members

Piers White

Board Director

Piers White has held a number of executive roles in financial services including Barclays UK and Flemings. He was awarded an MBE for public service in 2009.

Rachel Jones

Board Director

Rachel brings a breadth of skills and experience to the board, having held strategy; digital; transformation; data and technology executive posts in the private, public and charity sectors. Taking a commercial and customer focus in her current role as Chief Information Officer in central government – specialising in innovating operating models and continuous improvement. Previously an IBM and Deloitte management consultant, Rachel shaped and led global technical transformation programmes of scale in Financial Services, Sporting Events and Retail for brands such as London 2012 Olympics, RBS, Royal London, Swinton Insurance, Aviva, Barclays, Cooperative Bank and Lookers.

Professor Charles Craddock

Board Director

Charles is Professor of Haemato-oncology at the University of Birmingham and Director of the Blood and Marrow Transplant Programme at University Hospitals Birmingham. As well as extensive research interests, he has significant Board experience, including the UK Stem Cell Strategic Oversight Committee and Anthony Nolan. He was awarded the CBE for services to medicine and medical research in 2016.

Caroline Serfass

Board Director

Caroline brings significant business, technology and transformational leadership experience gained across a range of industries including pharmaceutical, medical devices, consumer electronics and IT services. She has been a non executive board member at NNIT since 2018.

Professor Lorna Marson

Board Director

Lorna is a Professor of Transplantation and Head of Deanery of Clinical Sciences at the University of Edinburgh. She is also an Honorary Consultant Transplant Surgeon at the Royal Infirmary in Edinburgh.

Penny McIntyre

Board Director

Until very recently, Penny was HR Director for Fibre Network Delivery at Openreach and held a previous role as HR Director of Infrastructure Projects at Network Rail.

Ian Murphy

Board Director

Ian was a Trading Director at Travis Perkins and previous roles have included Chief Financial Officer at Copart and Jessops.

Executive members

Jo Farrar

Chief Executive Officer

Jo is an experienced public servant and chief executive whose early career was spent in the Home Office, undertaking work around public service reform. She has held a number of leadership roles across local government and the civil service. She joins NHSBT from the Ministry of Justice where she was the Second Permanent Secretary and before that Chief Executive HM Prison and Probation Service, responsible for delivering prison, probation and youth custody services in England and Wales. Jo has been the Chief Executive of two councils – firstly Bridgend in Wales and secondly Bath and North East Somerset. Jo has a PhD in public service reform.

Wendy Clark

Deputy Chief Executive

Wendy is an experienced Strategy, Transformation and Technology leader who has worked across the private and public sectors and multiple industries. Wendy joined NHSBT from NHS Digital where she was the Executive Director of Product Development and before that Executive Director roles in National Security. The initial part of Wendy’s career was in the private sector leading technology change for organisations such as BP, Thomson Reuters and Astra Zeneca. Wendy has experience working as a trustee in the charity sector including as Chair of The Board of Trustees at Breast Cancer UK.

Anthony Clarkson

Director of Organ and Tissue Donation and Transplantation

A Registered Nurse with over 25 years' NHS experience Anthony is a transformational leader who has held a number of leadership roles including in Blood Donation, Tissue and Eye Service and ODT.

Carl Vincent

Chief Financial Officer

Carl joined our organisation in October 2022 from NHS Digital where he was Chief Financial Officer from 2013-2022, leading their finance and estates functions. Before this Carl worked at the Department of Health and Social Care (DHSC) for 17 years, where he worked as an economic adviser before training as a Chartered Global Management Accountant and transitioning to finance and commercial roles. Prior to his career in the DHSC Carl studied for a MSc in Health Economics, and before becoming a student he trained and worked as a Registered General Nurse.

Dr Gail Miflin

Chief Medical Officer

Gail joined in 2010 and became a Director in 2016. Previously she was a Consultant Haematologist at hospitals and NHS Trusts, specialising in treating patients with red cell disorders.

Deborah McKenzie

Chief People Officer

Deborah joined us from Public Health England where she was Chief People Officer. She has experience developing and implementing leadership programmes for the Department of Health. As an associate partner with Accenture she led a number of large-scale change programmes. Deb was also Senior Responsible Officer on the Public Health Reform consultation, leading a transfer of 11,500 colleagues to the new UK Health Security Agency.

Non-voting board members

Associate non-executive members

Stephanie Itimi

Associate Board Director

Stephanie has a wealth of experience in cybersecurity and has worked with the BBC World Service, the Home Office and many other national and international organisations. She is the founder of Seidea, a community interest company addressing underrepresentation of women from ethnic minority backgrounds in cybersecurity.

Bella Vuillermoz

Associate Board Director

Bella is an experienced senior leader with 25 years’ experience, having worked at two FTSE100 companies, Marks & Spencer and Sky, as well as in City consultancy. She brings broad business experience, having led strategy, communications, sustainability, Diversity and Inclusion, commercial and operational areas.

Nicola Yates OBE

Associate Board Director

Nicola is an experienced leader, mentor and coach with a proven successful track record of ambitious and visionary leadership. Nicola received an OBE for services to Women in Business and Workplace Equality. She is the Senior Vice President; Mid-size and Cluster Markets – Europe at GSK.

Executive directors

Paul O'Brien

Director of Blood Supply

Paul joined us after a long career with Procter & Gamble in a variety of manufacturing and quality roles. He has worked in multiple countries across the globe where he has developed a wealth of supply chain and leadership experience.

Gerry Gogarty

Director of Plasma for Medicines

Experienced in transformation, strategy and operations, Gerry has held a number of leadership roles across manufacturing, collection, business transformation and marketing. Prior to joining NHSBT, Gerry led the commercialisation of several Local Government functions.

Helen Gillan

Director of Quality

Helen is an experienced leader within NHSBT and was General Manager of Tissue and Eye Services for 12 years. She has a track record of delivering innovation and modernising services. She was previously an auditor for the British Standards Institute, assessing quality management systems across both the public and private sector.

Rebecca Tinker

Interim Chief Digital & Information Officer

Rebecca joined as a Director in 2020, having previously spent her career working in strategy and transformation leadership roles for global brands in retail and leisure industries - specialising in digital and commercial change.

Denise Thiruchelvam

Director of Nursing

Denise has extensive experience in the fields of nursing, quality, risk, safeguarding and public health. Since 2019 she has been Chief Nurse, Director of Quality, Director of Infection Prevention and Control (DIPC) for CSH Surrey (Social Enterprise), as well as being Executive Lead for Quality and Assurance for North West Surrey Alliance for the past two years. Prior to this she worked nationally with the Chief Nursing Officer (CNO) team and public health within NHS commissioning and local authority.

Mark Chambers

Director of Donor Experience

Mark has been a director in government bodies and government-funded organisations, and successfully ran his own marketing agency. He has delivered high profile, multi-million pound campaigns, is a Chartered Marketer, a Fellow of the Chartered Institute of Marketing and holds a master’s in marketing. Mark is also a non-executive director for a leisure company and has held a similar role for a charity.

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