Freedom of information and privacy

We are committed to protecting your information

To do our job properly, we have to collect some data from you. For example, if you enrol as a blood or potential organ donor you will need to fill out some personal information. If you receive an organ transplant or if we perform laboratory tests or give advice for your hospital or GP, there will be obligatory medical notes.

Our Information Charter gives details about what information we hold, how we use this information and how we protect it.

Read our Information Charter 

How we’re keeping your information safe

Your privacy is very important to us and we will only collect information if it has a clear business purpose. All information we collect meets the requirements of the Data Protection Act 1998.

Read our privacy policy

How we’re tackling data

We’re making better use of technology to reduce the amount of times you’re asked the same questions. Making our service more efficient, transparent, and less time consuming for everyone.

Read our Data Burden Reduction Plan 2016-17

Request your information

Under the Freedom of Information (FOI) publication scheme, you can access the information held by NHS Blood and Transplant, unless an exemption applies to that information.

To request your information, please contact us at:

NHS Blood and Transplant
c/o Customer Services Department
Oak House
Reeds Crescent
Watford
Hertfordshire WD24 4QN
E-mail: Foi@nhsbt.nhs.uk

We’ll get back to you within 20 working days of receiving your request.