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Accessibility


We strive to be accessible to everyone

We seek to be a service that understands the needs and aspirations of people with disabilities. We work to ensure that there is no discrimination on the grounds of disability to members of the public whom we serve. We are committed to equality of opportunity for all and aim to provide access for people with disabilities.

We are committed being accessible to all the community and will endeavor to provide appropriate facilities and assistance for people with disabilities in order that they receive our highest standards of service.

Standards Compliance

This website has been developed with the intention of making it accessible to as many visitors as possible. We aim to achieve this by adhering to W3C's Web Content Accessibility Guidelines 1.0, Level AA.

Access keys

This website has provided keyboard shortcuts for users wishing to go directly to specific parts of the site and help those who do not use a pointing device, such as a mouse. The access keys are defined as follows:

0 – Accessibility
1 – Home page
2 – News
3 – Site map
9 – Contact us

And from the home page:

B – Blood Donation
O – Organ Donation & Transplantation

How to use access keys

Access keys work slightly differently depending on which browser and type of computer you are using – this is a summary of the main different ways:

If you are using Microsoft Internet Explorer 4 on a PC, press 'alt' and the access key character at the same time.

If you are using Microsoft Internet Explorer 5 or above on a PC, press 'alt' and the access key character at the same time, then press the enter key.

If you are using Microsoft Internet Explorer 5 or above on an Apple Macintosh, press 'control' and the access key character at the same time.

If you are using Firefox 2, hold down Shift, Alt and the relevant access key.

This accessibility initiative is also supported by Netscape 6+; use the 'alt' key on a PC, or the 'ctrl' key on an Apple Macintosh, and the access key character at the same time.

File downloads

All files that are available for download via this website have been converted to the Portable Document Format (PDF). These files can be viewed using Adobe Acrobat reader which is a free resource that is available from the Adobe website.

Text Size

We use relative font sizes which mean you can also override the default text sizes and set your own via the browser.

In Internet Explorer, select the View menu, then Text Size, then a setting from the list of five sizes.

In Firefox, select the View menu, then Text Size, then either Increase or Decrease from the menu list.

In Safari, select the View menu, then either Make Text Bigger or Make Text Smaller.

In all browsers, holding down the CTRL button and scrolling the mouse-wheel up and down will zoom the entire site up or down in size accordingly.

Images

All images include the "ALT" attribute.

Navigation

The primary sections of the site are always available via the main navigation menu that runs along the top of the page. To support the navigation, a sitemap has been provided.

More help

For more information and help about changing your browser settings please visit the BBC's My Web My Way pages.

Telephone and text friendly contacts

For donor advice regarding our services please call 0300 123 23 23.

Our minicom number is 0845 730 0106.

Textphone users dial direct to our minicom.

To use Text Relay dial 18001 0300 1232323.