Our commitment to cleanliness
Keeping the NHS clean and preventing infection is everyone’s responsibility, from the chief executive to the healthcare cleaner.
It is important for donors, patients, visitors, the public, and staff. Cleanliness matters, and to ensure consistency across the NHS, this commitment has been adopted in every organisation.
This charter sets out our commitment to ensuring a consistently high standard of cleanliness in all healthcare facilities. It also outlines how you can help us maintain these standards.
Our pledge to cleanliness
We are committed to:
- Treating donors and patients in a clean and safe environment while minimizing exposure to healthcare-associated infections.
- Providing a well-maintained, safe environment using up-to-date cleaning methods and schedules.
- Maintaining fixtures and fittings to enable effective and safe cleaning.
- Allocating specific cleaning roles and responsibilities linked to infection prevention.
- Constantly reviewing and improving cleanliness performance.
- Listening to feedback on cleanliness from donors, patients, visitors, and staff.
- Providing clear information about measures to help prevent infections.
- Offering appropriate infection prevention training to all staff.
- Designing cleaning services with effectiveness and sustainability in mind.
What we ask of you
We ask donors, patients, visitors, and the public to:
- Follow good hygiene practices displayed in and around the organisation.
- Inform us if you notice any cleanliness concerns or require information about infection prevention.
- Work with us to maintain high cleanliness standards.