SLA

The EU Tissue and Cells Directive (EUTCD) requires that where a stage in the tissue and cells process is entrusted to a third party, a written agreement must be in place between the parties. The EUTCD covers all aspects of storage and traceability from donor to recipient. As storage and tracking can only be effectively managed locally, an agreement is required to define responsibilities. Some of these aspects e.g. tracking to recipient will be verified by regular audit.

To meet the EUTCD legislation, Tissue Services require an active service level agreement (SLA), or contract, to be in place between NHS Blood and Transplant (NHSBT) and the hospital, in order to activate service provision. Management of the supply service agreement will be undertaken by the NHSBT. Signature will be via the chief executive's office. For the convenience of the user, the service level agreement is comprehensive and allows for multiple departments to order and store tissue e.g. orthopaedics, ophthalmics, burns, cardiovascular etc. within the Trust. Some Trusts / organisations may choose to have a Trust / organisation-wide agreement in place (which may cover multiple sites) where a suitable responsible person can be assigned to ensure the requirements are met.

If an agreement is not in place then the requestor will be required to sign up to the agreement prior to supply, unless there are exceptional circumstances or there is an emergency. Download a copy of the current service agreement.

National Order Line:
0845 607 6820

National Fax Line:
0845 607 6819

Tissue Services

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